Privacy Policy
Last updated: September 14, 2025
Information We Collect
USACarTags collects information to provide our DMV services effectively. We collect:
- Personal Information: Name, address, phone number, email address, date of birth, driver's license number
- Vehicle Information: License plate number, VIN, vehicle make, model, year, registration information
- Payment Information: Credit card details, billing address (processed securely through Stripe)
- Usage Data: Website interactions, service usage patterns, communication preferences
- DMV Records: Official DMV records and documents as required for service processing
How We Use Your Information
We use your information for the following purposes:
- Process DMV service requests (registration renewal, title transfer, etc.)
- Communicate with you about your orders and service status
- Provide customer support and respond to inquiries
- Process payments and maintain financial records
- Comply with legal and regulatory requirements
- Improve our services and website functionality
- Send service-related notifications and updates
Information Sharing and Disclosure
We may share your information in the following circumstances:
- DMV Officials: Required information shared with California DMV for service processing
- Service Providers: Payment processors, IT services, customer support tools
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with merger, acquisition, or sale of assets
- Safety and Security: To protect our rights, property, or safety of users
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through Stripe
- Regular security audits and monitoring
- Limited access to personal information on a need-to-know basis
- Secure data storage and backup procedures
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Complaints: File a complaint with relevant authorities
To exercise these rights, contact us at privacy@usacartags.com or call 1-800-USACARTAGS.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and improve functionality
- Provide personalized content and services
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences, though this may affect website functionality.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@usacartags.com
Phone: 1-800-USACARTAGS
Address: USACarTags, [Business Address], California