Privacy Policy
Last Updated: November 15, 2025
USACarTags Inc ("USACarTags," "we," "our," or "us") is a licensed California DMV Business Partner (BPA). This Privacy Policy explains how we collect, use, share, and protect information when you use our website, services, or communicate with us.
1. Information We Collect
We collect information necessary to provide DMV services effectively. This includes:
Personal Information
- Name
- Address
- Phone number
- Email address
- Date of birth
- Driver's license number
Vehicle Information
- License plate number
- Vehicle Identification Number (VIN)
- Vehicle make, model, year
- Registration details
Payment Information
- Credit/debit card details
- Billing address
(All payment data is processed securely through Stripe; USACarTags does not store full card numbers.)
Usage Data
- Website interactions
- Service usage patterns
- Communication preferences
DMV Records
- Official DMV documents required to complete your transaction
2. How We Use Your Information
We use your information to:
- Process DMV service requests (title transfers, renewals, replacements, etc.)
- Communicate with you about your order and service status
- Request required DMV documentation
- Provide customer support
- Process payments and maintain financial records
- Meet legal, regulatory, and DMV requirements
- Improve our website and service functionality
- Send service-related notifications, including SMS updates
3. Information Sharing and Disclosure
We may share your information only when necessary:
- California DMV
Required to process your DMV transaction. - Service Providers
Such as:- Stripe (payment processing)
- IT and hosting services
- Customer support and communication tools
- Legal Compliance
If required by law, subpoena, or government authority. - Business Transactions
If USACarTags is involved in a merger, acquisition, or asset sale. - Safety & Fraud Prevention
To protect our systems, users, and operations.
We do not sell, rent, share, or transfer mobile phone numbers, SMS consent data, or text messaging information to third parties for marketing or promotional purposes.
This includes all data collected through our website, forms, or SMS/MMS communications.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement strong security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through Stripe
- Regular security audits and monitoring
- Restricted access to sensitive information
- Encrypted data storage and backups
No system is completely secure, but we continually enhance our safeguards.
5. Your Rights and Choices
You have the right to:
- Request a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your data (where legally permitted)
- Request data portability
- Opt out of non-essential communications
- Submit questions or complaints
To exercise your rights, contact us at privacy@usacartags.com or call +1-844-876-9876.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website usage
- Enhance security and prevent fraud
You may modify cookie preferences through your browser settings.
7. Children's Privacy
Our services are intended for adults 18 and older.
We do not knowingly collect personal information from individuals under 18.
If such information is discovered, it will be deleted promptly.
8. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Provide notice of material changes where appropriate
Continued use of our services after updates signifies acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@usacartags.com
Phone: +1-844-876-9876
Address:
USACarTags Inc
1140 S Bristol St, Ste A
Santa Ana, CA 92704
United States