USACarTags Logo

Privacy Policy

Last Updated: November 15, 2025

USACarTags Inc ("USACarTags," "we," "our," or "us") is a licensed California DMV Business Partner (BPA). This Privacy Policy explains how we collect, use, share, and protect information when you use our website, services, or communicate with us.

1. Information We Collect

We collect information necessary to provide DMV services effectively. This includes:

Personal Information

  • Name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Driver's license number

Vehicle Information

  • License plate number
  • Vehicle Identification Number (VIN)
  • Vehicle make, model, year
  • Registration details

Payment Information

  • Credit/debit card details
  • Billing address

(All payment data is processed securely through Stripe; USACarTags does not store full card numbers.)

Usage Data

  • Website interactions
  • Service usage patterns
  • Communication preferences

DMV Records

  • Official DMV documents required to complete your transaction

2. How We Use Your Information

We use your information to:

  • Process DMV service requests (title transfers, renewals, replacements, etc.)
  • Communicate with you about your order and service status
  • Request required DMV documentation
  • Provide customer support
  • Process payments and maintain financial records
  • Meet legal, regulatory, and DMV requirements
  • Improve our website and service functionality
  • Send service-related notifications, including SMS updates

3. Information Sharing and Disclosure

We may share your information only when necessary:

  • California DMV
    Required to process your DMV transaction.
  • Service Providers
    Such as:
    • Stripe (payment processing)
    • IT and hosting services
    • Customer support and communication tools
  • Legal Compliance
    If required by law, subpoena, or government authority.
  • Business Transactions
    If USACarTags is involved in a merger, acquisition, or asset sale.
  • Safety & Fraud Prevention
    To protect our systems, users, and operations.

We do not sell, rent, share, or transfer mobile phone numbers, SMS consent data, or text messaging information to third parties for marketing or promotional purposes.

This includes all data collected through our website, forms, or SMS/MMS communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement strong security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure payment processing through Stripe
  • Regular security audits and monitoring
  • Restricted access to sensitive information
  • Encrypted data storage and backups

No system is completely secure, but we continually enhance our safeguards.

5. Your Rights and Choices

You have the right to:

  • Request a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your data (where legally permitted)
  • Request data portability
  • Opt out of non-essential communications
  • Submit questions or complaints

To exercise your rights, contact us at privacy@usacartags.com or call +1-844-876-9876.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website usage
  • Enhance security and prevent fraud

You may modify cookie preferences through your browser settings.

7. Children's Privacy

Our services are intended for adults 18 and older.

We do not knowingly collect personal information from individuals under 18.

If such information is discovered, it will be deleted promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Provide notice of material changes where appropriate

Continued use of our services after updates signifies acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@usacartags.com

Phone: +1-844-876-9876

Address:
USACarTags Inc
1140 S Bristol St, Ste A
Santa Ana, CA 92704
United States