Terms of Service
Last updated: September 14, 2025
Acceptance of Terms
By accessing and using USACarTags.com ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
USACarTags is a licensed Business Partner Automation (BPA) provider offering premium DMV services. We are not the California DMV, but we provide faster, safer, and fully online DMV services that can also be obtained at no extra cost from the official DMV.
Services Description
USACarTags provides the following DMV services:
- Vehicle Registration Renewal: Process registration renewals for California vehicles
- Replacement Sticker: Order replacement registration stickers
- Title Transfer: Facilitate vehicle title transfers between parties
- Title Replacement: Order replacement vehicle titles
- Order Tracking: Track the status of your DMV service requests
All services are subject to California DMV regulations and requirements. Processing times may vary based on DMV workload and service type.
Payment Terms
Payment terms and conditions:
- All fees are due at the time of service request
- We accept major credit cards and debit cards
- Payments are processed securely through Stripe
- Service fees are non-refundable once processing begins
- Additional DMV fees may apply and are separate from our service fees
- Prices are subject to change without notice
Important Notice
Our services include convenience fees. These same services can be obtained at no extra cost directly from the California DMV.
User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Comply with all applicable laws and regulations
- Not use our services for fraudulent purposes
- Not interfere with the proper functioning of our website
- Not attempt to gain unauthorized access to our systems
Service Limitations and Disclaimers
Important limitations and disclaimers:
- Processing Times: Actual processing times may vary and are not guaranteed
- DMV Requirements: Services are subject to DMV approval and requirements
- Document Accuracy: Users are responsible for providing accurate information
- Service Availability: Services may be temporarily unavailable due to DMV system issues
- Legal Compliance: Users must ensure compliance with all applicable laws
- No Legal Advice: We do not provide legal, financial, or professional advice
Disclaimer
USACarTags is not responsible for delays or issues caused by DMV processing, incomplete information, or legal requirements beyond our control.
Refund Policy
Our refund policy:
- Service fees are non-refundable once processing begins
- Refunds may be provided for duplicate orders or system errors
- DMV fees are non-refundable and are determined by the California DMV
- Refund requests must be submitted within 30 days of payment
- Processing time for refunds is 5-10 business days
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.
We implement appropriate security measures to protect your personal information, including SSL encryption and secure payment processing.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of USACarTags and its licensors. The Service is protected by copyright, trademark, and other laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
Limitation of Liability
In no event shall USACarTags, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Our total liability to you for any claims arising from the use of our services shall not exceed the amount paid by you for the specific service in question.
Governing Law
These Terms shall be interpreted and governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts located in Orange County, California.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Your continued use of the Service after any such changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@usacartags.com
Phone: 1-800-USACARTAGS
Address: USACarTags, [Business Address], California