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Terms of Service

Last updated: September 14, 2025

Acceptance of Terms

By accessing and using USACarTags.com ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

USACarTags is a licensed Business Partner Automation (BPA) provider offering premium DMV services. We are not the California DMV, but we provide faster, safer, and fully online DMV services that can also be obtained at no extra cost from the official DMV.

Services Description

USACarTags provides the following DMV services:

  • Vehicle Registration Renewal: Process registration renewals for California vehicles
  • Replacement Sticker: Order replacement registration stickers
  • Title Transfer: Facilitate vehicle title transfers between parties
  • Title Replacement: Order replacement vehicle titles
  • Order Tracking: Track the status of your DMV service requests

All services are subject to California DMV regulations and requirements. Processing times may vary based on DMV workload and service type.

Payment Terms

Payment terms and conditions:

  • All fees are due at the time of service request
  • We accept major credit cards and debit cards
  • Payments are processed securely through Stripe
  • Service fees are non-refundable once processing begins
  • Additional DMV fees may apply and are separate from our service fees
  • Prices are subject to change without notice

Important Notice

Our services include convenience fees. These same services can be obtained at no extra cost directly from the California DMV.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Comply with all applicable laws and regulations
  • Not use our services for fraudulent purposes
  • Not interfere with the proper functioning of our website
  • Not attempt to gain unauthorized access to our systems

Service Limitations and Disclaimers

Important limitations and disclaimers:

  • Processing Times: Actual processing times may vary and are not guaranteed
  • DMV Requirements: Services are subject to DMV approval and requirements
  • Document Accuracy: Users are responsible for providing accurate information
  • Service Availability: Services may be temporarily unavailable due to DMV system issues
  • Legal Compliance: Users must ensure compliance with all applicable laws
  • No Legal Advice: We do not provide legal, financial, or professional advice

Disclaimer

USACarTags is not responsible for delays or issues caused by DMV processing, incomplete information, or legal requirements beyond our control.

Refund Policy

Our refund policy:

  • Service fees are non-refundable once processing begins
  • Refunds may be provided for duplicate orders or system errors
  • DMV fees are non-refundable and are determined by the California DMV
  • Refund requests must be submitted within 30 days of payment
  • Processing time for refunds is 5-10 business days

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

We implement appropriate security measures to protect your personal information, including SSL encryption and secure payment processing.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of USACarTags and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

Limitation of Liability

In no event shall USACarTags, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for any claims arising from the use of our services shall not exceed the amount paid by you for the specific service in question.

Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts located in Orange County, California.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any such changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@usacartags.com

Phone: 1-800-USACARTAGS

Address: USACarTags, [Business Address], California