Refund & Cancellation Policy
Effective date: November 15, 2025
Version 2025-11-15
Refund eligibility
Service fees are non-refundable once order processing begins. Refunds may be provided for duplicate orders or system errors when no processing work has started.
When processing begins
Processing begins when we review documents, submit to the DMV, generate paperwork or shipping labels, or take other operational steps on your order.
DMV and state fees
California DMV and state fees are separate from USA Car Tags service fees and are non-refundable under California law.
How to request a refund
Submit refund requests within 30 days of payment to support@usacartags.com. Approved refunds return to the original payment method within 5–10 business days.