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Refund & Cancellation Policy

Effective date: November 15, 2025

Version 2025-11-15

Refund eligibility

Service fees are non-refundable once order processing begins. Refunds may be provided for duplicate orders or system errors when no processing work has started.

When processing begins

Processing begins when we review documents, submit to the DMV, generate paperwork or shipping labels, or take other operational steps on your order.

DMV and state fees

California DMV and state fees are separate from USA Car Tags service fees and are non-refundable under California law.

How to request a refund

Submit refund requests within 30 days of payment to support@usacartags.com. Approved refunds return to the original payment method within 5–10 business days.